A simulated stop can use last price, bid/ask, or another supported trigger method. A chart touch does not necessarily meet that method’s conditions. Check the product and whether the stop is simulated or native.
Educational software guidance. Trading involves risk. Read the financial and information disclaimers.
Step by step
- 1 Open the affected order’s details and read its trigger method.
- 2 Confirm the exact product type and whether that method is supported.
- 3 Compare the needed quote field with the trigger, not just the chart candle.
- 4 Check session eligibility and whether the order is active.
- 5 If a change is needed, review it with care and check the updated order.
A practical example
Your chart shows a last trade at the stop level, but the stop uses a bid/ask rule. A touch on the chart may not satisfy that rule. Read the method on the order, then compare the matching market field. Do not change it just to match the chart after the fact. First understand which event the stop was set to use and whether the contract supports that method.
Screen reference

Mistake to avoid
Common questions
Is Last the default for every product?
No. Default behavior varies by product.
Does the method apply to every exchange-native stop?
No. Native handling can follow the venue’s rules instead.