A closed market can leave last prices unchanged, and frozen data can show the last available values. Check the contract’s trading hours and the data type before treating a still quote as a network failure.
Educational software guidance. Trading involves risk. Read the financial and information disclaimers.
Step by step
- 1 Open the contract Description and read its trading schedule.
- 2 Compare the current time using the exchange’s time zone.
- 3 Check whether the quote is live, delayed, frozen, or delayed-frozen.
- 4 Look for a genuine connection or data access error alongside the still price.
- 5 Check again during the next supported active session.
A practical example
A stock’s last trade remains on screen late at night. That price tells you about a past trade. It does not prove that a buyer or seller is there now at the same price. Read the market schedule and feed mode. If you want to check for a fault, compare a product in an active session and inspect the connection state too.
Screen reference
How to confirm the result Price behavior should make sense for the market session and feed type.
Mistake to avoid
A last trade price is not a guarantee that you can buy or sell at that price now.
Common questions
Does frozen mean the whole app is frozen?
No. Frozen is also a defined market-data mode.
Should I restart every time prices stop?
First check market hours and whether other controls still respond.