TWS weekly login fails after automatic restart

Quick answer

An automatic restart may still require a fresh manual login during the weekly sign-in cycle. If TWS reports a soft-token or permanent-token login failure, complete the broker login before investigating the webhook.

Educational software guidance. Trading involves risk. Read the financial and information disclaimers.

Step by step

1 Copy the exact login failure text and note when it started. Keep credentials out of the screenshot.
2 Open TWS directly and complete its normal login and any requested sign-in.
3 Wait for the trading workspace to load fully.
4 Check the API connection from the desktop app and check the intended account.
5 Review orders and positions from before the break before resuming alerts.

A practical example

A restart may open TWS but leave it waiting for you to sign in. The desktop app cannot finish its job while TWS is at that screen. Sign in through the normal broker flow and wait for the workspace. Then check the desktop app. A new webhook or a new chart alert will not solve a broker login that has not finished.

Illustrative scenario, not a record of a trade placed during this review.

Screen reference

TWS Lock and Exit settings showing lock and restart controls — Compare the configured time and selected restart or logoff mode. Availability can differ by account entity. Captured in TWS paper mode on 3 October 2026. Open the image for full size.

TWS Market Data Connections with farm purpose and status, plus API client columns — The observed services are connected and the API client list is empty. Use this panel to read current status; it does not reproduce a disconnect or prove an app handshake completed. Captured in TWS paper mode on 3 October 2026. Open the image for full size.

How to confirm the result TWS should reach the workspace and the app should discover the expected account again.

Mistake to avoid

Do not save a sign-in code in an alert or a help ticket. It is not part of webhook setup.

Common questions

Is this fixed by turning off two-factor sign-in?

Use IBKR’s supported login process. Removing sign-in is not the remedy.

Does Auto restart cover weekly login?

It can restart the program, but manual fresh sign-in may still be needed.

How to enable the TWS API for PickMyTrade TWS error 502: cannot connect to the API TWS and IB Gateway ports: paper versus live TWS error 10197: competing market-data session

Financial and information disclaimers

Financial disclaimer

These guides explain software. They are for education, not financial, investment, tax, or legal advice. No example is a suggestion to buy or sell a product or use a trading strategy. Trading can lose money, including all funds you put at risk. With margin, futures, short sales, or some options, losses can exceed your starting funds. Automation can fail, send duplicate orders, or act late. Stops do not guarantee a fill or a price. Review your orders and positions, and seek advice from a qualified professional for your own needs. Paper trades, examples, and past results do not predict live results or promise a profit.

Information disclaimer

This is general help based on the sources and check date shown on the page. Screens, settings, fees, data access, and product support can change or differ by app version, account, country, and broker. The content may contain errors or become out of date; accuracy, completeness, and continuous service are not guaranteed. Check current broker and app instructions before acting. Screenshots show where controls are; they do not prove that an order test passed. This guide does not replace broker terms or risk notices. References to IBKR and TradingView identify their products and do not imply their endorsement of this guide.